Quad Tours Safari is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, book a tour, or contact our team.

We collect information such as your name, email address, phone number, and booking details to help us provide and improve our services. This data is securely stored and only accessed by authorized personnel. We never sell, rent, or share your information with third parties without your explicit consent.

We use your information to process bookings, send confirmations, provide customer support, and occasionally send promotional offers (only if you’ve opted in). You may unsubscribe from marketing communications at any time.

By using our website or services, you consent to the collection and use of your personal information as described in this policy. For any questions or data deletion requests, please contact us directly.

To provide a smoother browsing experience, the Quad Tours Safari website uses cookies — small files stored on your device that help us remember your preferences and improve website performance.

Cookies allow us to analyze traffic, measure user behavior, and enhance content. For example, we may use cookies to remember your preferred language or to track how you navigate the booking page.

You can choose to disable cookies in your browser settings, but please note that this may affect the functionality of certain parts of our website.

By continuing to use our website, you agree to the use of cookies in accordance with this Cookie Policy. We are committed to transparency and giving you full control over your data.

At Quad Tours Safari, we believe every guest deserves a premium adventure at a fair and competitive price. That’s why we proudly offer a Best Price Guarantee for all our desert safari and adventure experiences.

If you find the same tour offered by another provider at a lower price, simply contact us before booking or within 24 hours of your reservation. We’ll verify the offer and match the lower price — ensuring you get the same unforgettable experience at the best rate available.

We are confident in the quality and value of our services. This guarantee reflects our commitment to honesty, customer satisfaction, and giving you the most out of your journey with Quad Tours Safari.

Terms and conditions apply. The offer must be for the exact same tour package, date, and inclusions.

At Quad Tours Safari, we understand that unexpected situations can arise. That’s why we’ve created a simple and clear cancellation policy to help protect both our guests and our team.

Cancellation by the Guest

If you need to cancel your booking, please contact us as soon as possible. Our refund policy is as follows:

• Cancellations made more than 24 hours before the tour: Eligible for a 50% refund of the total booking amount.

• Cancellations made on the same day of the tour or failure to show up: No refund will be issued.

All refund requests must be sent through our official communication channels. Refunds will be processed using the original payment method within 5–7 business days.

Cancellation by Quad Tours Safari

If we are forced to cancel a tour due to unforeseen circumstances such as weather conditions, safety issues, or operational limitations, we will offer:

• A full refund, or

• The option to reschedule the tour for a later date.

Your safety and satisfaction are always our top priorities.

Modifications

You can request a date or time change up to 24 hours before your scheduled tour. Changes are subject to availability and are not guaranteed for last-minute requests.

No Show Policy

Guests who fail to arrive at the scheduled meeting point without prior notice will be marked as a no-show and are not eligible for any refund.

We appreciate your understanding and cooperation. If you have any questions or need assistance, feel free to reach out to the Quad Tours Safari support team.